dbd111's Privacy Policy

We collect information you voluntarily provide at the time of account registration, which includes:

• Full name and date of birth (for age verification)
• Valid email address and contact number
• National ID or passport number (if KYC verification is required)
• Residential address

The following financial information may be collected for the purpose of processing transactions:

• bKash, Nagad, Rocket, or bank account number (for payment verification)
• Deposit and withdrawal history
• Transaction date, amount, and method

When you use our platform, some technical information is collected automatically:

• IP address and device information (model, operating system)
• Browser type and version
• Pages you visit, time spent, and navigation patterns
• Cookie and local storage data
• Login time, session duration, and gaming activity logs

3.1 Account Management and Service Delivery

Your information is used to verify, manage, and secure your registered account. This includes login verification, password recovery, and account-related notifications.

3.2 Financial Transaction Processing

Financial information is used to correctly process deposit and withdrawal requests and to prevent fraudulent activity. This information is essential for safely managing the minimum ৳300 deposit and ৳1,000 withdrawal service.

3.3 Customer Support

Relevant account information is used to enable our 24/7 live chat support team to resolve your issues quickly.

3.4 Security and Fraud Prevention

Technical information is used to detect and prevent unauthorized access, fraud, money laundering, and other illegal activities.

3.5 Legal Compliance

It is our legal obligation to retain and process certain information in order to comply with applicable laws, regulations, and directions from regulatory authorities.

3.6 Personalized Experience

Information may be analyzed to provide more relevant recommendations and promotional offers based on your gaming preferences and behavioral patterns.

Only the necessary financial information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, and bank transfer. These partners operate under strict confidentiality agreements.

Technical information may be shared with software and infrastructure providers used to operate the platform. These providers are required to use the information only for the specified purpose.

If disclosure of information is legally required as part of a court order, government investigation, or valid legal process, the necessary information will be provided to the relevant authority.

In the event of a merger, acquisition, or asset sale involving dbd111's business operations, user information may be transferred. We will notify users in advance in such circumstances.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to keep login sessions active, carry out security checks, and save preferences. These cookies cannot be disabled.

5.2 Analytics Cookies

These cookies collect information to help us understand how our platform is being used. Based on this information, we improve the quality of our services and user experience. These cookies can be disabled.

5.3 Functional Cookies

These cookies are used to remember language preferences, display settings, and other personalized settings. They can be managed through your browser.

6.1 Retention Periods

• Account Information: Retained for the entire duration that the account remains active.
• Transaction Records: Retained for a minimum of 5 years to meet legal obligations.
• Communication and Support Logs: Retained for a maximum of 2 years after a matter is resolved.
• Technical Logs: Retained for a maximum of 12 months for security review purposes.

6.2 Data Deletion Requests

If you wish to close your account and have your personal information deleted, please contact us. We will fulfill your request as quickly as possible while maintaining compliance with legal obligations. However, financial transaction records and information that is legally required to be retained may not be possible to delete.

You may request a copy of the information we hold about you at any time. We will provide the information as quickly as possible after verifying your identity.

If any information stored in your account is incorrect or incomplete, you may have it corrected. This change can be made through account settings or via the support team.

In certain circumstances, you may request that your personal information be deleted. We will fulfill this request where there is no legal obligation to retain the data.

You may object at any time to marketing communications and certain types of data processing.

You may request a copy of your information in a structured, commonly used format.

dbd111 is for people aged 21 and over only. We do not knowingly collect information from or provide any services to anyone under the age of 21.

If we become aware that information about a minor has been stored with us inadvertently, we will immediately close that account and delete the information. If you believe a minor is using our services, please inform our support team.

• The updated policy will be published on this page along with the date of the update.
• A notification will be sent to the registered email address for significant changes.
• A clear notice may be displayed on the platform.
• Continued use of the platform after any changes will be considered as your acceptance of the new policy.

Some of dbd111's technical infrastructure may operate on servers located outside Bangladesh. In such cases, your data may be transferred internationally.

We ensure that any international data transfer is carried out in compliance with appropriate safeguards. The receiving party is contractually bound to maintain standards equivalent to this privacy policy.