dbd111 Terms and Conditions

The terms and phrases used in these Terms are defined as follows:

• "Platform" — The dbd111 website (https://dbd111.cam), mobile app, and all related services.
• "User" or "Member" — Any person who has registered with dbd111 and is using the platform.
• "Account" — Each user's personal login-linked account.
• "Bonus" — Any promotional financial benefit granted by dbd111.
• "Wager" or "Bet" — The amount of money placed by a user on any game or event.
• "Wagering Requirement" — The obligation to place a specified amount in bets before bonus funds can be withdrawn.
• "KYC" — The user identity verification process (Know Your Customer).
• "BST" — Bangladesh Standard Time (UTC+6).

The Bengali version of these Terms shall be considered the final and authoritative document.

2.1 Age Limit and Eligibility

To open an account and use the services at dbd111, the following eligibility requirements must be met:

• The applicant must be at least 21 years of age.
• The user must be legally permitted to participate in activities of this nature.
• A person may only create one account.
• All information provided at the time of registration must be truthful, accurate, and complete.

2.2 Registration Process

When creating an account, the user must provide their full name, email address, mobile number, and date of birth. After registration is complete, dbd111 may request identity verification (KYC) at any time.

2.3 Identity Verification (KYC)

dbd111 reserves the right to request verification of a user's identity and age in the following situations:

• Before a first withdrawal request.
• For large deposit or withdrawal amounts.
• Whenever dbd111 deems it necessary.

Withdrawals may be placed on hold until verification is complete.

3.1 Login Credentials

Each user is responsible for keeping their login details (username and password) completely confidential. Sharing account credentials with anyone is prohibited.

Any unauthorized access to the account must be reported to the dbd111 support team immediately. dbd111 will not be held responsible for failure to secure the account.

3.2 Single Account Policy

A person may operate only one account. If the same person creates multiple accounts, all accounts will be permanently closed and all bonuses will be forfeited.

3.3 Inactive Accounts

If an account remains completely inactive for 12 months or more, dbd111 may classify that account as a "dormant account." The user will be notified by email in advance.

3.4 Account Closure Request

A user may request the closure of their account at any time. Any pending withdrawals must be completed before the request is made.

4.1 Deposit Terms

The following terms apply to depositing funds at dbd111:

4.2 Withdrawal Process

Withdrawal requests are generally processed within 10 to 45 minutes (Bangladesh Standard Time). However, processing may be delayed if KYC verification is pending or if unusual activity is suspected.

4.3 Additional Terms

• Only payment methods registered in the user's own name may be used for withdrawals.
• Sending funds to a third-party account is strictly prohibited.
• Withdrawal via the same payment method used for the deposit may be required.
• Wagering requirements must be met before bonus funds can be withdrawn.

5.1 Welcome Bonus

On their first deposit at dbd111, users will receive a 120% welcome bonus — up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → Bonus ৳1,200 → Total ৳2,200
• Deposit ৳26,000 or more → Bonus ৳15,000 → Total ৳41,000

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times (20x). This means the user must place bets equal to 20 times the bonus amount before the bonus funds can be withdrawn.

Example: If you receive a ৳1,200 bonus, you must place a total of ৳24,000 in bets before withdrawing.

5.3 General Bonus Terms

• Each bonus offer comes with its own applicable terms and conditions.
• Multiple bonus offers generally cannot be used at the same time.
• If a promo code is required to claim a bonus, it must be entered at the time of deposit.
• dbd111 reserves the right to cancel bonuses in cases of unusual betting patterns or bonus abuse.
• If wagering requirements are not met before the bonus expires, the bonus will be automatically cancelled.

5.4 VIP Program

The dbd111 VIP program has five tiers, with weekly cashback benefits provided at each tier:

• Bronze — Up to 0.3% weekly cashback.
• Silver — Up to 0.6% weekly cashback.
• Gold — Up to 0.9% weekly cashback.
• Platinum — Up to 1.2% weekly cashback.
• Diamond — Up to 1.5% weekly cashback.

VIP tier advancement depends on the user's activity and participation. Advancing tiers through group betting or unfair advantage is prohibited.

6.1 General Betting Rules

Before placing a bet on any game or sports event at dbd111, users must consider the following:

• Once a bet is confirmed, it cannot be cancelled unless there is an issue caused by a technical error.
• Bets will not be accepted if the account does not have a sufficient balance.
• dbd111 reserves the right to set maximum and minimum limits on any bet.

6.2 Technical Issues

If a game or bet remains unresolved due to server errors, disconnection, or other technical issues, dbd111 will make a decision based on the circumstances. The team's decision will be considered final.

6.3 Sports Betting

Specific additional rules may apply to cricket, football, and other sports events. If an event is cancelled or postponed, dbd111 will settle bets in accordance with prevailing industry standards.

6.4 Live Casino and Slots

Games from Evolution Gaming, Pragmatic Play, PG Soft, JILI, and other game providers are available on the dbd111 platform. Each game's own rules apply. If a game is interrupted due to internet disconnection, the result will be determined according to the game provider's server logs.

The following activities are strictly prohibited on dbd111:

7.1 Account-Related Prohibitions

• Creating or operating multiple accounts.
• Opening an account using another person's identity or information.
• Transferring or selling account login details to a third party.

7.2 Financial Offences

• Conducting money laundering or any illegal financial activity.
• Using stolen or unauthorized payment information.
• Committing chargeback fraud.

7.3 Violation of Gaming Integrity

• Placing bets using bots, automated software, or artificial intelligence.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Group bonus abuse ("bonus hunting").
• Deliberately creating artificial betting patterns.

dbd111 takes responsible gaming very seriously. We believe that gaming should be a form of entertainment, not a source of addiction.

8.1 Self-Exclusion Feature

Users may request to temporarily suspend or permanently close their account at any time. Once self-exclusion takes effect, dbd111 will not send any promotional materials during that period.

8.2 Setting Deposit Limits

Users can set their daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; a designated waiting period applies when increasing a limit.

8.3 Support

For gaming addiction or related issues, please contact us via our 24/7 live chat. Our support team is able to provide guidance and assistance in Bengali. For more details, please read our Responsible Gaming page.

dbd111 gives the highest priority to the security of users' personal information. Our platform is protected by SSL encryption and all transactions are conducted through secure connections.

9.1 Data Collection

We collect only the information necessary for account management, identity verification, and service improvement. Details of data collection can be found in our Privacy Policy.

9.2 Data Sharing

dbd111 does not sell or share users' personal information with third parties except where required by law. Limited information may be shared with trusted payment partners for payment processing purposes.

10.1 Service Changes

dbd111 reserves the right to add or remove any game, payment method, or service at any time. Users will be notified in advance where applicable.

10.2 Maintenance Breaks

The platform may be temporarily unavailable during scheduled maintenance or emergency updates. Pending bets or games will be settled according to the circumstances during this time.

10.3 Account Termination

In the event of a breach of the terms and conditions, dbd111 reserves the right to suspend or terminate any account without prior notice. If an account is terminated for a valid reason, any legitimate balance held in the account will be returned.

dbd111 accepts no liability for the following:

• Any financial loss caused by internet connection disruption.
• Account security breaches resulting from the user's own negligence.
• Losses caused by technical errors on the part of third-party game providers.
• Service disruptions caused by circumstances beyond the user's control.

dbd111's maximum liability shall in no circumstances exceed the amount of the transaction in question.

12.1 Submitting a Complaint

In the event of any complaint or dispute, users must first contact dbd111's support team. Complaints can be submitted via 24/7 live chat or email.

12.2 Processing Time

Upon receiving a complaint, dbd111 will investigate as quickly as possible and provide a resolution within a reasonable time. Complex matters may take longer.

12.3 Final Decision

If a resolution is not reached after following all procedures and both parties agree, the dispute may be settled through mediation. All disputes arising from these terms and conditions will be governed by the applicable laws of Bangladesh.

dbd111 reserves the right to change, amend, or update these terms and conditions at any time. Registered users will be informed via email and/or a notice on the platform before changes take effect.

Continued use of the platform after changes have been made means the user has accepted the new terms and conditions. If the user does not agree to the new terms and conditions, they are asked to request closure of their account.

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: Instant support in Bengali, available 24/7.
• Email: [email protected]

Our support team provides round-the-clock service in accordance with Bangladesh Standard Time (BST).

For more information, visit our FAQ, Privacy Policy, and Responsible Gaming pages.